Docs/WEBSITE SETTINGS/Exclude your own visits

Exclude your own visits

Exclude your own device visits from your analytics to get accurate visitor data and focus on genuine website visitors.

Step 1: Access Device Exclusion Settings

  1. Go to your dashboard and select the website you wish to exclude your own visits from
  2. Click on the dropdown menu for your website in the top left of your dashboard

Site Settings screenshot

  1. Click on "Site Settings"
  2. Under "Filter" tab, find the "Device Exclusion" section

Exclude Own Visits screenshot

  1. Click the "Exclude this device" button

How It Works

Your device's information is stored locally. Future visits from this device won't be counted in your analytics.

Managing Device Exclusion

  • You can undo this at any time by clicking the "Undo" button
  • Device exclusion is browser-specific
  • Each website has its own device exclusion list

Important Notes

Note:

  • Device exclusion is browser-specific
  • Clearing browser data will reset device exclusion
  • Each website has its own device exclusion list

Best Practices

  • Test on different devices: Exclude your visits from all devices you use for testing
  • Include team members: Have your team members exclude their own visits too
  • Regular cleanup: Periodically review and update your exclusion list
  • Monitor results: Check your analytics to ensure the filtering is working correctly

Troubleshooting

Own visits still appearing

If your own visits are still showing up:

  1. Check that you've clicked "Exclude this device" for each browser you use
  2. Verify that you're using the same browser and device
  3. Clear browser data and try again
  4. Make sure you're on the correct website

Too many visits being excluded

If legitimate visitors are being excluded:

  1. Review your device exclusion list
  2. Check if team members have excluded their devices
  3. Verify that exclusion is working as expected
  4. Test with different devices and browsers

Next Steps

Now that you've configured device exclusion:

Need help? Contact us for assistance.

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